Zamzow, C. (2009). Business Process-Reengineering: 7 critical success factors for a smooth transformation of your organization processes. Wordclay.
Cita Chicago (17th ed.)Zamzow, Charles. Business Process-Reengineering: 7 Critical Success Factors for a Smooth Transformation of Your Organization Processes. Bloomington: Wordclay, 2009.
Cita MLA (9th ed.)Zamzow, Charles. Business Process-Reengineering: 7 Critical Success Factors for a Smooth Transformation of Your Organization Processes. Wordclay, 2009.
Atenció: Aquestes cites poden no estar 100% correctes.