Zamzow, C. (2009). Business Process-Reengineering: 7 critical success factors for a smooth transformation of your organization processes. Wordclay.
Chicago Style (17. basım) AtıfZamzow, Charles. Business Process-Reengineering: 7 Critical Success Factors for a Smooth Transformation of Your Organization Processes. Bloomington: Wordclay, 2009.
MLA (9th ed.) AtıfZamzow, Charles. Business Process-Reengineering: 7 Critical Success Factors for a Smooth Transformation of Your Organization Processes. Wordclay, 2009.
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