Business Process Mapping Workbook: Improving customer satisfaction
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| Hlavní autoři: | , |
|---|---|
| Médium: | Kniha |
| Jazyk: | angličtina |
| Vydáno: |
Hoboken
John Wiley and Sons
2009
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| Vydání: | 2a. ed |
| Témata: | |
| Tagy: |
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| 020 | |a 9780470446287 | ||
| 082 | 0 | 4 | |a 658.812 |b JAC |2 21 |
| 100 | |a Jacka, J. Mike |e author |9 546604 | ||
| 700 | 0 | |a Keller, Paulette J |e author |9 546605 | |
| 245 | 1 | 0 | |a Business Process Mapping Workbook: Improving customer satisfaction |
| 250 | |a 2a. ed | ||
| 300 | |a 253 p | ||
| 942 | |c BK | ||
| 945 | |d 20100107 00:00:00 |a dcastane | ||
| 260 | |a Hoboken |b John Wiley and Sons |c 2009 | ||
| 650 | 0 | |a Relaciones con el cliente |9 474175 | |
| 650 | 0 | |a Satisfacción del cliente |9 434511 | |
| 583 | |a last modification |c 20171116 02:29:35 |k Rodrigo Vera | ||
| 999 | |c 339440 |d 339438 | ||
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