Asociation of Business Process Management Professionals. (2009). Guide to the business process management common body of knowledge ABPMP BPM CBOK. Association of Business Process Management Professionals.
Chicago-referens (17:e uppl.)Asociation of Business Process Management Professionals. Guide to the Business Process Management Common Body of Knowledge ABPMP BPM CBOK. Saint Paul: Association of Business Process Management Professionals, 2009.
MLA-referens (9:e uppl.)Asociation of Business Process Management Professionals. Guide to the Business Process Management Common Body of Knowledge ABPMP BPM CBOK. Association of Business Process Management Professionals, 2009.
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