Page, S. (2010). The power of business process improvement: 10 simple steps to increase effectiveness, efficiency, and adaptability. Amacom.
Style de citation Chicago (17e éd.)Page, Susan. The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. Nueva York: Amacom, 2010.
Style de citation MLA (9e éd.)Page, Susan. The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. Amacom, 2010.
Attention : ces citations peuvent ne pas être correctes à 100%.