Dougherty, J. R., & Gray, C. D. (2006). Sales and operations planning- best practices: Lessons learned from worldwide companies. Trafford Publishing.
Citação norma ChicagoDougherty, John R., and Christopher D. Gray. Sales and Operations Planning- Best Practices: Lessons Learned from Worldwide Companies. Victoria, Columbia Británica, Canadá: Trafford Publishing, 2006.
Citação norma MLADougherty, John R., and Christopher D. Gray. Sales and Operations Planning- Best Practices: Lessons Learned from Worldwide Companies. Trafford Publishing, 2006.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.