Frost, B. (2007). Designing metrics: Crafting balanced measures for managing performance. Measurement International.
Citación estilo ChicagoFrost, Bob. Designing Metrics: Crafting Balanced Measures for Managing Performance. Dallas: Measurement International, 2007.
Cita MLAFrost, Bob. Designing Metrics: Crafting Balanced Measures for Managing Performance. Measurement International, 2007.
Warning: These citations may not always be 100% accurate.