Frost, B. (2007). Designing metrics: Crafting balanced measures for managing performance. Measurement International.
Citazione stile Chigago Style (17a edizione)Frost, Bob. Designing Metrics: Crafting Balanced Measures for Managing Performance. Dallas: Measurement International, 2007.
Citatione MLA (9a ed.)Frost, Bob. Designing Metrics: Crafting Balanced Measures for Managing Performance. Measurement International, 2007.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.