Cita APA (7th ed.)

Mahal, A. S. (2010). How work gets done: Business process management, basics and beyond. Technics Publications.

Cita Chicago (17th ed.)

Mahal, Arjit Singh. How Work Gets Done: Business Process Management, Basics and Beyond. Nueva York: Technics Publications, 2010.

Cita MLA (9th ed.)

Mahal, Arjit Singh. How Work Gets Done: Business Process Management, Basics and Beyond. Technics Publications, 2010.