Mahal, A. S. (2010). How work gets done: Business process management, basics and beyond. Technics Publications.
Citace podle Chicago (17th ed.)Mahal, Arjit Singh. How Work Gets Done: Business Process Management, Basics and Beyond. Nueva York: Technics Publications, 2010.
Citace podle MLA (9th ed.)Mahal, Arjit Singh. How Work Gets Done: Business Process Management, Basics and Beyond. Technics Publications, 2010.
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