Mahal, A. S. (2010). How work gets done: Business process management, basics and beyond. Technics Publications.
Citazione stile Chigago Style (17a edizione)Mahal, Arjit Singh. How Work Gets Done: Business Process Management, Basics and Beyond. Nueva York: Technics Publications, 2010.
Citatione MLA (9a ed.)Mahal, Arjit Singh. How Work Gets Done: Business Process Management, Basics and Beyond. Technics Publications, 2010.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.