APA (7th ed.) Citation

Shapiro, R., White, S. A., Bock, C., Palmer, N., Muehlen, M. z., Bambrilla, M., & Gagné, D. (2012). BPMN 2.0 Handbook: Methods, concepts, case studies and standards in Business Process Modeling Notation BPMN (2a. ed.). Future Strategies Inc., Book Division.

Chicago Style (17th ed.) Citation

Shapiro, Robert, Stephen A. White, Conrad Bock, Nathaniel Palmer, Michael zur Muehlen, Marco Bambrilla, and Denis Gagné. BPMN 2.0 Handbook: Methods, Concepts, Case Studies and Standards in Business Process Modeling Notation BPMN. 2a. ed. Miami: Future Strategies Inc., Book Division, 2012.

MLA (9th ed.) Citation

Shapiro, Robert, et al. BPMN 2.0 Handbook: Methods, Concepts, Case Studies and Standards in Business Process Modeling Notation BPMN. 2a. ed. Future Strategies Inc., Book Division, 2012.