APA (7th ed.) Zitazioa

Shapiro, R., White, S. A., Bock, C., Palmer, N., Muehlen, M. z., Bambrilla, M., & Gagné, D. (2012). BPMN 2.0 Handbook: Methods, concepts, case studies and standards in Business Process Modeling Notation BPMN (2a. ed.). Future Strategies Inc., Book Division.

Chicago Style (17th ed.) Zitazioa

Shapiro, Robert, Stephen A. White, Conrad Bock, Nathaniel Palmer, Michael zur Muehlen, Marco Bambrilla, eta Denis Gagné. BPMN 2.0 Handbook: Methods, Concepts, Case Studies and Standards in Business Process Modeling Notation BPMN. 2a. ed. Miami: Future Strategies Inc., Book Division, 2012.

MLA (9th ed.) Zitazioa

Shapiro, Robert, et al. BPMN 2.0 Handbook: Methods, Concepts, Case Studies and Standards in Business Process Modeling Notation BPMN. 2a. ed. Future Strategies Inc., Book Division, 2012.