Citação norma APA

Harmon, P. (2014). Business process change: A business process management guide for managers and process professionals (3a. ed.). Elsevier.

Citação norma Chicago

Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. 3a. ed. Amsterdam: Elsevier, 2014.

Citação norma MLA

Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. 3a. ed. Elsevier, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.