Harmon, P. (2014). Business process change: A business process management guide for managers and process professionals (3a. ed.). Elsevier.
Цитирование в стиле Чикаго (17-е изд.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. 3a. ed. Amsterdam: Elsevier, 2014.
Цитирование MLA (9-е изд.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. 3a. ed. Elsevier, 2014.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.