Association Business Process Management Professionals. (2013). BPM CBOK (1a. ed.). Association Business Process Management Professionals.
Cita Chicago (17th ed.)Association Business Process Management Professionals. BPM CBOK. 1a. ed. Association Business Process Management Professionals, 2013.
Cita MLA (9th ed.)Association Business Process Management Professionals. BPM CBOK. 1a. ed. Association Business Process Management Professionals, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.