APA (7th ed.) Citation

McHatton, R. J., & Oliveira Santos, M. C. (1990). Telemarketing total (1a. ed.). McGraw-Hill.

Chicago Style (17th ed.) Citation

McHatton, Robert J., and Maria Claudia Oliveira Santos. Telemarketing Total. 1a. ed. Sao Paulo: McGraw-Hill, 1990.

MLA (9th ed.) Citation

McHatton, Robert J., and Maria Claudia Oliveira Santos. Telemarketing Total. 1a. ed. McGraw-Hill, 1990.