Boots, J. (2012). BPM Boots on the ground: How to implement Strategic Business Process Management. Lessons learned from one of the world's largest organizations (1a. ed.). Meghan-Kiffer Press.
Citace podle Chicago (17th ed.)Boots, Jim. BPM Boots on the Ground: How to Implement Strategic Business Process Management. Lessons Learned from One of the World's Largest Organizations. 1a. ed. Meghan-Kiffer Press, 2012.
Citace podle MLA (9th ed.)Boots, Jim. BPM Boots on the Ground: How to Implement Strategic Business Process Management. Lessons Learned from One of the World's Largest Organizations. 1a. ed. Meghan-Kiffer Press, 2012.
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