Cita APA (7th ed.)

Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2013). Fundamentals of Business Process Management. Springer.

Cita Chicago (17th ed.)

Dumas, Marlon, Marcello La Rosa, Jan Mendling, i Hajo A. Reijers. Fundamentals of Business Process Management. Heidelberg, Germany: Springer, 2013.

Cita MLA (9th ed.)

Dumas, Marlon, et al. Fundamentals of Business Process Management. Springer, 2013.