Cita APA (7th ed.)

Pegden, C. D. (2015). Process improvement principles: A concise guide for managers (1a. ed.). Simio.

Cita Chicago (17th ed.)

Pegden, Claude Dennis. Process Improvement Principles: A Concise Guide for Managers. 1a. ed. Filadelfia: Simio, 2015.

Cita MLA (9th ed.)

Pegden, Claude Dennis. Process Improvement Principles: A Concise Guide for Managers. 1a. ed. Simio, 2015.