APA (7th ed.) Zitazioa

Pegden, C. D. (2015). Process improvement principles: A concise guide for managers (1a. ed.). Simio.

Chicago Style (17th ed.) Zitazioa

Pegden, Claude Dennis. Process Improvement Principles: A Concise Guide for Managers. 1a. ed. Filadelfia: Simio, 2015.

MLA (9th ed.) Zitazioa

Pegden, Claude Dennis. Process Improvement Principles: A Concise Guide for Managers. 1a. ed. Simio, 2015.