Citazione Stile APA (7a Edizione)

Stickdorn, M., & Schneider, J. (2011). This is service design thinking: Basics - tools - cases. John Wiley and Sons.

Citazione stile Chigago Style (17a edizione)

Stickdorn, Marc, e Jakob Schneider. This Is Service Design Thinking: Basics - Tools - Cases. Hoboken, New Jersey, USA: John Wiley and Sons, 2011.

Citatione MLA (9a ed.)

Stickdorn, Marc, e Jakob Schneider. This Is Service Design Thinking: Basics - Tools - Cases. John Wiley and Sons, 2011.