Cita APA (7th ed.)

Darnton, G. (2012). Business process analysis: Including architecture, engineering, management, and maturity (2a. ed.). Requirements Analytics.

Cita Chicago (17th ed.)

Darnton, Geoffrey. Business Process Analysis: Including Architecture, Engineering, Management, and Maturity. 2a. ed. Middletown: Requirements Analytics, 2012.

Cita MLA (9th ed.)

Darnton, Geoffrey. Business Process Analysis: Including Architecture, Engineering, Management, and Maturity. 2a. ed. Requirements Analytics, 2012.