Darnton, G. (2012). Business process analysis: Including architecture, engineering, management, and maturity (2a. ed.). Requirements Analytics.
Cita Chicago Style (17a ed.)Darnton, Geoffrey. Business Process Analysis: Including Architecture, Engineering, Management, and Maturity. 2a. ed. Middletown: Requirements Analytics, 2012.
Cita MLA (9a ed.)Darnton, Geoffrey. Business Process Analysis: Including Architecture, Engineering, Management, and Maturity. 2a. ed. Requirements Analytics, 2012.
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