Cita APA (7th ed.)

Kantola, J., & Karwowski, W. (2017). Knowledge service engineering handbook (1a. ed.). CRC Press.

Cita Chicago (17th ed.)

Kantola, Jussi, i Waldemar Karwowski. Knowledge Service Engineering Handbook. 1a. ed. Boca Ratón: CRC Press, 2017.

Cita MLA (9th ed.)

Kantola, Jussi, i Waldemar Karwowski. Knowledge Service Engineering Handbook. 1a. ed. CRC Press, 2017.