Doumeingts, G., & Browne, J. (1997). Modelling techniques for business process re-engineering and benchmarking (1a. ed.). Chapman & Hall.
Cita Chicago (17th ed.)Doumeingts, Guy, i Jim Browne. Modelling Techniques for Business Process Re-engineering and Benchmarking. 1a. ed. Londres: Chapman & Hall, 1997.
Cita MLA (9th ed.)Doumeingts, Guy, i Jim Browne. Modelling Techniques for Business Process Re-engineering and Benchmarking. 1a. ed. Chapman & Hall, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.