Cita APA (7th ed.)

Dumas, M., & Fantinato, M. (2017). Business process management workshops: BPM 2016 International Workshops revised papers (1a. ed.). Springer.

Cita Chicago (17th ed.)

Dumas, Marlon, i Marcelo Fantinato. Business Process Management Workshops: BPM 2016 International Workshops Revised Papers. 1a. ed. s.l: Springer, 2017.

Cita MLA (9th ed.)

Dumas, Marlon, i Marcelo Fantinato. Business Process Management Workshops: BPM 2016 International Workshops Revised Papers. 1a. ed. Springer, 2017.