Planken, B. C. (2002). Face and identity management in negotiation. Nijmegen University Press.
Cita Chicago (17th ed.)Planken, Brigitte Chantal. Face and Identity Management in Negotiation. Nijmegen, The Netherlands: Nijmegen University Press, 2002.
Cita MLA (9th ed.)Planken, Brigitte Chantal. Face and Identity Management in Negotiation. Nijmegen University Press, 2002.
Atenció: Aquestes cites poden no estar 100% correctes.