APA-Zitierstil (7. Ausg.)

Polaine, A., Lovlie, L., & Reason, B. (2013). Service design: From insight to implementation. Rosenfeld Media.

Chicago-Zitierstil (17. Ausg.)

Polaine, Andrew, Lavrans Lovlie, und Ben Reason. Service Design: From Insight to Implementation. Brooklyn, New York, USA: Rosenfeld Media, 2013.

MLA-Zitierstil (9. Ausg.)

Polaine, Andrew, et al. Service Design: From Insight to Implementation. Rosenfeld Media, 2013.