Cita APA (7th ed.)

Kolko, J. (2014). Well-designed: How to use empathy to create products people love. Harvard Business Review Press.

Cita Chicago (17th ed.)

Kolko, Jon. Well-designed: How to Use Empathy to Create Products People Love. Boston, Massachusetts, USA: Harvard Business Review Press, 2014.

Cita MLA (9th ed.)

Kolko, Jon. Well-designed: How to Use Empathy to Create Products People Love. Harvard Business Review Press, 2014.