Harmon, P. (2019). Business Process Change: A Business Process Management Guide for Managers and Process Professionals (Fourth Edition.). Morgan Kaufmann; Elsevier.
Citace podle Chicago (17th ed.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Cambridge, MA., United States: Morgan Kaufmann; Elsevier, 2019.
Citace podle MLA (9th ed.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Morgan Kaufmann; Elsevier, 2019.
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