Harmon, P. (2019). Business Process Change: A Business Process Management Guide for Managers and Process Professionals (Fourth Edition.). Morgan Kaufmann; Elsevier.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Cambridge, MA., United States: Morgan Kaufmann; Elsevier, 2019.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Morgan Kaufmann; Elsevier, 2019.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.