Harmon, P. (2019). Business Process Change: A Business Process Management Guide for Managers and Process Professionals (Fourth Edition.). Morgan Kaufmann; Elsevier.
Chicago-Zitierstil (17. Ausg.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Cambridge, MA., United States: Morgan Kaufmann; Elsevier, 2019.
MLA-Zitierstil (9. Ausg.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Morgan Kaufmann; Elsevier, 2019.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.