Harmon, P. (2019). Business Process Change: A Business Process Management Guide for Managers and Process Professionals (Fourth Edition.). Morgan Kaufmann; Elsevier.
Παραπομπή σε μορφή Chicago (17η εκδ.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Cambridge, MA., United States: Morgan Kaufmann; Elsevier, 2019.
Παραπομπή σε μορφή MLA (9th εκδ.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Morgan Kaufmann; Elsevier, 2019.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.