APA (7th ed.) Zitazioa

Harmon, P. (2019). Business Process Change: A Business Process Management Guide for Managers and Process Professionals (Fourth Edition.). Morgan Kaufmann; Elsevier.

Chicago Style (17th ed.) Zitazioa

Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Cambridge, MA., United States: Morgan Kaufmann; Elsevier, 2019.

MLA (9th ed.) Zitazioa

Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Morgan Kaufmann; Elsevier, 2019.