Carr, H. H., & Snyder, C. A. (2003). The management of telecommunications: Business solutions to business problems enabled by voice and data communications (Second Edition.). McGraw-Hill.
Citace podle Chicago (17th ed.)Carr, Houston H., a Charles A. Snyder. The Management of Telecommunications: Business Solutions to Business Problems Enabled by Voice and Data Communications. Second Edition. New York, USA: McGraw-Hill, 2003.
Citace podle MLA (9th ed.)Carr, Houston H., a Charles A. Snyder. The Management of Telecommunications: Business Solutions to Business Problems Enabled by Voice and Data Communications. Second Edition. McGraw-Hill, 2003.
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