Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of business process management (Second edition.). Springer.
Cita Chicago (17th ed.)Dumas, Marlon, Marcello La Rosa, Jan Mendling, i Hajo A. Reijers. Fundamentals of Business Process Management. Second edition. Berlin, Germany: Springer, 2018.
Cita MLA (9th ed.)Dumas, Marlon, et al. Fundamentals of Business Process Management. Second edition. Springer, 2018.
Atenció: Aquestes cites poden no estar 100% correctes.