Young, I., & Veen, J. (2008). Mental models: Aligning design strategy with human behavior. Rosenfeld Media.
Chicago Style (17th ed.) CitationYoung, Indi, and Jeff Veen. Mental Models: Aligning Design Strategy with Human Behavior. Brooklyn, New York, USA: Rosenfeld Media, 2008.
MLA (9th ed.) CitationYoung, Indi, and Jeff Veen. Mental Models: Aligning Design Strategy with Human Behavior. Rosenfeld Media, 2008.
Warning: These citations may not always be 100% accurate.