Quesenbery, W., & Brooks, K. (2010). Storytelling for user experience: Crafting stories for better design. Rosenfeld Media.
Citação norma ChicagoQuesenbery, Whitney, and Kevin Brooks. Storytelling for User Experience: Crafting Stories for Better Design. Brooklyn, New York, USA: Rosenfeld Media, 2010.
Citação norma MLAQuesenbery, Whitney, and Kevin Brooks. Storytelling for User Experience: Crafting Stories for Better Design. Rosenfeld Media, 2010.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.