Evans, J. R., & Lindsay, W. M. (1999). The management and control of quality (4a. ed.). South Western College Publishing.
Cita Chicago (17th ed.)Evans, James R., i William M. Lindsay. The Management and Control of Quality. 4a. ed. Cincinnati: South Western College Publishing, 1999.
Cita MLA (9th ed.)Evans, James R., i William M. Lindsay. The Management and Control of Quality. 4a. ed. South Western College Publishing, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.