Mapping experiences: a guide to creating value through journeys blueprints, and diagrams

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Bibliographic Details
Main Author:	Kalbach, Jim (Author)
Format:	Book
Language:	English
Published:	Beijing O'Reilly 2016
Edition:	1a. ed
Subjects:	Análisis de la información Clientes Satisfacción del cliente Visualización
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Biblioteca de Arquitectura -

Holdings details from Biblioteca de Arquitectura -
Call Number:	658.812 KAL 2016
Copy 5372984	Available Place a Hold Notes: Catalogado en:20170422