Service systems management and engineering. Creating strategic differentiation and operational excellence

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Bibliographic Details
Main Author: Chang, Ching M (Author)
Format: Book
Language:English
Published: Hoboken, NJ., USA. John Wiley and Sons, 2010
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Online Access:Disponible Online
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Biblioteca Mayor de Ingeniería -

Holdings details from Biblioteca Mayor de Ingeniería -
Call Number: 658.403 CHA 2010
Copy 5432863 Available Place a Hold
Notes:
  • Catalogado en:20171025
Copy 5432855 Available Place a Hold
Notes:
  • Catalogado en:20171025