Service systems management and engineering. Creating strategic differentiation and operational excellence
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| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Hoboken, NJ., USA.
John Wiley and Sons,
2010
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| Schlagworte: | |
| Online-Zugang: | Disponible Online |
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| 100 | 0 | |a Chang, Ching M |e author |9 595524 | |
| 245 | 1 | 0 | |a Service systems management and engineering. |b Creating strategic differentiation and operational excellence |
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| 300 | |a 690 páginas | ||
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| 650 | 0 | |a Sistemas de información |9 260286 | |
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