Search Results - Parasuraman, A.

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  1. 1
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    Marketing research by Parasuraman, A.

    Published 1991
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  2. 2
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    Calidad total en la gestión de servicios: cómo lograr el equilibrio entre las percepciones y las expectativas de los consumidores by Zeithaml, Valarie A, Berry, Leonard L

    Published 1993
    Other Authors: “…Parasuraman, A.…”
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    Marketing en las empresas de servicios: compita mediante la calidad by Berry, Leonard L

    Published 1993
    Other Authors: “…Parasuraman, A.…”
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