Ngā hua rapu - Bitner, Mary Jo

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  1. 1
    Ata uhi

    Marketing de servicios: un enfoque de integración del cliente a la empresa mā Zeithaml, Valarie A, Bitner, Mary Jo

    I whakaputaina 2002
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  2. 2
    Ata uhi

    Services marketing: integrating customer focus across the firm mā Zeithaml, Valarie A, Bitner, Mary Jo

    I whakaputaina 2000
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  3. 3
    Ata uhi

    Marketing de servicios mā Zeithaml, Valarie A, Bitner, Mary Jo, Gremler, Dwayne D

    I whakaputaina 2009
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